Business Process Modeling – The Principle Outgoing Point Related to Improvement of Self-Governmental Institution Management
PhD Dr. Darina Fričová

The paper deals with analysis of issues related to business process modeling applied within self-governmental institutions and concerned to municipality management within actual environment represented via set of appropriate legal norms and standards valid in the Slovak Republic and aboard. The analysis is aimed to identification of key factors, which affect business process model implementation within management of self-governmental institutions. However, there are presented several business process modeling results achieved within magistrate of Košice City as well.

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